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F.A.Q.



We want it to be easy for you to come to church. We want you to experience a great time in worship and meet friendly people who will welcome you into the family of St. Andrew's. We know that first-time visits to any church raise many questions and concerns. Here's a quick look at some frequently asked questions that will hopefully give you a better idea of what to expect when you visit St. Andrew's. If you don't see an answer to your question here or on any of the specific ministry pages, please contact us in the church office by calling 905-356-1624. Our staff would love to assist you in preparation for your visit to St. Andrew's.
 
Where do I park?
You can park in the lots on either side of St. Andrew's (off Morrison Street.) If it's really busy and you can't find a spot, just park across the road at Oakes Park.

Where do I go?
Greeters are located at each entrance to St. Andrew's and are available to direct you to the Sanctuary for worship, to the children's or youth areas, or to any specific meeting area.

What should I wear?
Dress comfortably. We're more concerned with meeting your needs than focusing on what you wear. While some people choose to dress up, most people wear casual clothing, especially at the 9:15 a.m. service.

When do I need to arrive?
Most of the year, Sunday morning services are at 9:15 a.m. and 11:00 a.m. (after Labour Day to late June). In July and August, we offer one service at 10:00 a.m. It's a good idea to arrive at least 15 minutes prior to the service  to allow adequate time for parking and getting into the church.

How do the worship services differ?
The 9:15 a.m. service is casual and features our worship band playing and leading worship songs that have a feel similar to ones you may have heard on the radio--the band features keyboards, electric guitars, and drums. The 11:00 a.m. service is generally quieter, with hymns (some traditional lead by St. Andrew's choir) and songs of worship accompanied by piano, guitar, and other instruments. Summer services are lead by the worship band. Some Sundays, both the St. Andrew's choir and the band lead worship. Both the 9:15 a.m. and 11:00 a.m. services also occasionally feature dramas or videos to enhance the worship experience.

Where do my children go?
At 9:15 a.m., St. Andrew's offers infant childcare and a program for pre-schoolers that teaches them about Jesus. Children from JK to grade 5 join "The Flock." Our Flock kids experience innovative and creative programming aimed at bringing the love of Christ to a new generation. Kids in grades 6-8 are the "YUC" kids (Youth United in Christ). There's special YUC seating in the balcony (with hot chocolate provided) and they join in the first part of the 9:15 a.m. service, before heading off to the youth room with their leader(s). During the 11:00 a.m. service, our children/youth leaders provide care and age-appropriate activities.  

Is the church handicap accessible?
Yes. There is reserved parking in both the East and West parking lots. The building is also equipped with wheelchair accessible entrances and handicap accessible restrooms. The sanctuary has seating available specifically for wheelchairs, and plans are in the works to add a chair lift that will allow access to the upstairs youth area. Should you need a wheelchair to use or require assistance, please call the church office ahead of time and we'll be waiting on you to help you get to where you're going.

How are visitors recognized?
It's important to us that you have a wonderful worship experience at St. Andrew's, without being made to feel uncomfortable in any way. Nobody will ask you to stand up or do anything to single you out. We want you to feel so good about your experience that you'll want to return again soon. We do encourage visitors to fill out a Guest Information Card and pop it in the collection plate. That way we will have a record of your visit, and you can let us know if we can be of help to you in any way.

We hope you'll join us soon.